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Privacy Policy

Introduction

OAK Plaza LTD ("we", "our", or "us") operates this website to provide information about our products, services, and to facilitate online purchases. We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Who We Are

OAK Plaza LTD
Registered in Cyprus

What Data We Collect

We may collect and process the following types of personal data when you interact with our website:

  • Contact Information: Full name, email address, phone number

  • Order Details: Billing and shipping address, order history

  • Payment Details: Processed securely through Stripe (we do not store payment card details)

  • Account Information: Username, password (if account creation is enabled)

  • Newsletter Subscriptions: Email address and communication preferences

  • Usage Data: IP address, browser information, device type, pages visited, and interaction data via cookies and Google Analytics

  • Cookies and Tracking Technologies: See Section 8 for details.

How We Use Your Data

We process your personal data for the following purposes:

  • To process and deliver your orders

  • To communicate with you regarding your orders or inquiries

  • To send newsletters and marketing communications (if you have consented)

  • To provide customer support

  • To improve our website and user experience through analytics

  • To comply with legal obligations

Sharing Your Data

We may share your data with the following trusted third parties:

  • Stripe for secure payment processing

  • Google Analytics for website usage analysis

These providers are contractually obligated to process your data securely and in accordance with applicable data protection laws.

Data Storage and International Transfers

Our website is hosted on a third-party platform. Your data may be stored on servers located outside the European Economic Area (EEA). In such cases, appropriate safeguards, including the use of Standard Contractual Clauses (SCCs), are applied to ensure the protection of your personal data.

For further details on data processing by our hosting provider, you may refer to their privacy notice.

Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Rectify inaccurate or incomplete data

  • Erase your data ("right to be forgotten")

  • Restrict or object to certain types of processing

  • Data portability where applicable

  • Withdraw consent at any time for processing based on consent

  • Lodge a complaint with the Cyprus Commissioner for Personal Data Protection

To exercise any of these rights, please contact us at dpo[@]oakplaza[.]com[.]cy

Cookies and Tracking

We use cookies and similar technologies to:

  • Provide website functionality

  • Analyze website traffic via Google Analytics

  • Remember user preferences

By using our website, you consent to our use of cookies as described. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
 

OAK Plaza LTD

dpo[@]oakplaza[.]com[.]cy

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